Returns & Exchanges
At Boulder Nordic & Cycle Sport, we stand behind our gear and want to ensure you are fully satisfied with your purchase. If your equipment or apparel doesn't meet your expectations, you can return or exchange unused items within 30 days of purchase.
Verify Condition
Ensure all items are in their original, unused condition with tags attached and original packaging intact to be eligible for a full refund.
Initiate Request
Visit our online portal or contact our customer service team with your order number to receive a Return Merchandise Authorization (RMA) and a prepaid shipping label.
Pack and Ship
Securely package your items, include a copy of your packing slip, and drop off the return at any authorized carrier location using the provided label.
Processing and Refund
Once our technicians inspect the returned gear, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing